Pinsent Masons Legal Notices and Regulatory Information

General

Pinsent Masons LLP is a limited liability partnership registered in England and Wales (registered number: OC333653). It is authorised and regulated by the Solicitors Regulation Authority and the appropriate regulatory body in the other jurisdictions in which it operates.

The word 'partner', used in relation to the LLP, refers to a member of Pinsent Masons LLP or an employee or consultant with equivalent standing. A list of the members of the LLP, and of those non-members who are designated as partners, is displayed at Pinsent Masons LLP's registered office: 30 Crown Place, London EC2A 4ES, United Kingdom.

Pinsent Masons LLP has affiliated entities in a number of jurisdictions, including The Netherlands (together referred to as 'Pinsent Masons'). Services provided by Pinsent Masons affiliates may not be regulated by the Solicitors Regulation Authority but are regulated by the appropriate regulatory body in the jurisdictions in which they operate.

We also use 'Pinsent Masons' to refer to Pinsent Masons LLP and affiliated entities that practise under the name 'Pinsent Masons' or a name that incorporates those words.

The Netherlands

Pinsent Masons Netherlands LLP is a limited liability partnership, registered in England and Wales (registered number: OC435603) and registered with the Netherlands Chamber of Commerce (CCI number 82365016), holding offices at Crossover, Gelrestraat 42–44, NL-Amsterdam. T +31 20 7977700.

Pinsent Masons Netherlands LLP is registered in the Netherlands for VAT purposes with VAT registration number NL 862436515B01.

We do not accept to hold any monies for you, and subsequently we do not have a third party bank account (derdengeldrekening) or a foundation for third party amounts (stichting derdengelden).

Pinsent Masons Netherlands LLP's lawyers (advocaten) are registered with the Netherlands Bar Association (Nederlandse Orde van Advocaten) and are subject to the respective professional rules (including codes of conduct). For more information: Netherlands Bar Association, Postbus 30851, 2500 GW Den Haag, www.advocatenorde.nl.

Lawyers listed with the Netherlands Bar’s register of legal areas are required to obtain ten training credits per calendar year in each registered principal legal practice area in accordance with the standards set by the Netherlands Bar.

All engagements and legal relationships are subject to our general terms and conditions. A copy is available on request from amsterdam@pinsentmasons.com. The legal relationship between the client and Pinsent Masons Netherlands LLP is governed exclusively by the laws of the Netherlands. Disputes shall be settled exclusively by the competent court in Amsterdam, the Netherlands.

In accordance with the rules of its professional organisation, Pinsent Masons Netherlands LLP maintains professional indemnity insurance with QBE Europe SA/NV and Aviva Insurance Ireland DAC, UK Branch, covering professional services worldwide and affiliated offices worldwide.

We have procedures designed to prevent acting for one client where there is or could be a conflict with the interests of another client, including conflict checks before accepting a new assignment.

Client complaints

To raise a client concern or complaint, including about fees and charges, please first raise it with your client partner. If needed, contact the head of the Amsterdam office or the Senior Partner of Pinsent Masons LLP at 30 Crown Place, London EC2A 4ES, United Kingdom.

If you are not satisfied with the outcome, options depend on the type of complaint. You retain the right to institute civil proceedings. Regarding lawyers of Pinsent Masons Netherlands LLP you can issue disciplinary complaints with the dean of the bar association of Amsterdam — see advocatenorde-amsterdam.nl.

Non-clients and third party complaints

If a non-client considers that the firm has acted in breach of its professional obligations, they should write to the individual within the firm with whom they have been dealing, or to the firm’s General Counsel’s Office at 30 Crown Place, London EC2A 4ES, United Kingdom. We will acknowledge the complaint and confirm next steps and timing.

Supplier payment disputes

If you are a supplier and wish to raise a payment-related dispute, submit details to APQueries@pinsentmasons.com, including invoice number(s), date(s), amount(s) in dispute and a clear description of the issue. We will acknowledge receipt within 5 business days and use reasonable endeavours to resolve the dispute within 15 business days following acknowledgement.

Global standard of ethical conduct

Pinsent Masons does not tolerate, permit, or engage in bribery, corruption, or improper payments of any kind in our business dealings, anywhere in the world, both with public officials and people in the private sector.

Speak Up (whistleblowing)

We are committed to conducting business fairly, honestly, transparently and in compliance with applicable legal and regulatory obligations. We encourage you to speak up in confidence about behaviour that gives you cause for concern, either directly with your Pinsent Masons contact, or via our Safecall Speak Up Service.

https://www.safecall.co.uk/clients/pinsent-masons/

Privacy

Pinsent Masons takes the privacy and security of your information seriously. We follow a global privacy policy and only use personal information as set out in that policy. See our Privacy Policy on this website, or the full global policy at pinsentmasons.com/legal-notices/privacy-policy.

Anti-money laundering

Before accepting any new instruction, we ask for information about the potential client and the nature of the proposed work for conflict checking, credit checking, client verification and other bona fide purposes. This information (which may include personal data) may be shared with Pinsent Masons affiliated entities for those purposes. Personal data received to comply with anti-money laundering obligations will only be processed for preventing money laundering, terrorist financing or proliferation financing unless otherwise permitted by law or with your consent.

When first taking instructions, we are required to identify both our client and (if relevant) the ultimate beneficial owner, and to verify that identity. Without compliance with these obligations, we will not be able to act.

Anti-fraud

Pinsent Masons is committed to rejecting fraud, engaging in business fairly, honestly and openly, and fostering a culture in which ethical concerns can be raised early. We refuse to do business with, act for or support clients, matters, suppliers or third parties where we become aware of or suspect fraud, or where reasonable fraud prevention measures are not in place.

Anti-facilitation of tax evasion

Pinsent Masons does not tolerate facilitation of tax evasion. We expect the businesses and people we engage with to comply with their tax obligations. We will not tolerate partners, employees, agents or business partners knowingly assisting or encouraging tax fraud by clients, suppliers or others we do business with.

Human trafficking and modern slavery

Pinsent Masons opposes all forms of slavery and human trafficking, and is committed to taking steps to ensure that these do not occur in our business or supply chains.

Diversity and equal opportunities

Pinsent Masons is committed to equality of opportunity and a workplace where everyone is treated with respect and dignity. It is against our policies (and in some jurisdictions against the law) to discriminate directly or indirectly on grounds such as race, colour, religion, belief or political opinion, disability, nationality, ethnic origin, sexual orientation, sex or marital status during recruitment or employment.

Contact the Responsible Business team at responsible.business@pinsentmasons.com for further information.

Financial arrangements

It is our policy not to accept cash payments from you or cash settlement from third parties without our permission. Funds required to complete a transaction should be paid by bank transfer from a source you have told us about in advance and which we have verified. Where we need to pay money to you, it will be paid by cheque or bank transfer to an account in your name.

Professional indemnity insurance

As required under applicable professional rules, Pinsent Masons maintains professional indemnity insurance covering professional services worldwide and affiliated offices worldwide.

For additional location-specific regulatory information, see the global Legal Notices on pinsentmasons.com.